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Product Return Replacement & Cancel Policy


We stand behind the quality of TOURNANT NETWORKING PVT. LTD. products.

TOURNANT NETWORKING PVT. LTD. stands behind the quality of its products and guarantees your satisfaction. If for any reason you are not completely satisfied with the products, you may return it within 30 days of purchase for a refund as per the terms of the Returns Policy.

The refund policy is applicable only for products in marketable condition, and partially used products (30%) accompanied with an invoice. This policy does not apply to products that have been intentionally damaged or misused. It is incumbent upon TOURNANT NETWORKING PVT. LTD. Direct Retailer/ Seller/Preferred DIRECT SELLER to follow the DIRECT SELLER Product Refund Policy in letter and spirit.

* TOURNANT NETWORKING PVT. LTD. Returns Policy for Direct Retailer/Seller/:

Direct Retailer/Seller/may return the products within 30 days of purchase as follows:

Condition Time Period Invoice Payment
Marketable* Within 30 days of purchase Yes
Within 30 days of purchase No
Unmarketable** Within 30 days of purchase Yes
Within 30 days of purchase No
Excess Stock*** Within 60 days of purchase Yes
Within 60 days of purchase No

*Marketable refers to products that are unopened, unused, not expired and, not seasonal, discontinued, or special promotional products and/or services.

**Unmarketable are products which have been partially used (30%).

***Excess stock refers to products greater than or equal to six in number

Reference Notes:

Cooling Off

Should a new Direct Retailer/Seller choose to terminate the Contract and exit the TOURNANT NETWORKING PVT. LTD. business during first 30 days of Joining, he/she will be able to return all the Products and material (purchased from TOURNANT NETWORKING PVT. LTD.) and get full refund (as per refund policy for marketable & non-marketable products).

Return and Replacement or Cancel Policy